Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reply guarantee with all our Linux cloud hosting packages packages, meaning every single advice request you post will be responded to in less than 1 hour maximum. Our support team members have been trained to speedily resolve any issue and to provide you with well–timed advice on any problem that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any question you possibly have involving Hafsa.com’s products and services. We have got specialists on duty continuously to give you instructions whenever necessary. You can utilize the ticket system or send us an e–mail at any time, alternatively you can pick–up the phone or make use of the online chat during working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Hafsa.com’s Control Panel offers a huge know–how base that’s built into all areas. In each section, you will find a Help control key that will load for you a group of step–by–step online classes on how to work with a certain feature or conduct a specific action. Also, we have produced information videos in an effort to get a better idea of the Control Panel’s interface.