Phone Support in Cloud Hosting
In case you choose to take advantage of one of our Linux cloud hosting packages, you'll be able to connect with our support crew via phone for 14 hrs per day. We will help you select the best package for your sites as we believe that it's better to discuss this kind of issues with a live person. If you already have an account, we are able to assist you with any kind of sales/billing questions as well as general matters, even with some technical troubles which don't require a lot of time or escalation to an administrator as it is more appropriate to open a ticket for time-consuming troubles and have all the correspondence in one place. We now have phone numbers in the United States, the United Kingdom and Australia, so you are able to call the one you prefer and talk with one of our representatives.
Phone Support in Semi-dedicated Hosting
We provide live telephone support 14 hrs per day as part of the support services for each semi-dedicated server package that we supply. Considering that some issues are more complex and time-consuming, you will need to open a support ticket if you experience such an issue, still for all of the billing, general or minor technical issues you can always call us and we'll help you right away to save you the time you'll have to spend on creating a ticket. Even if you don't have an account yet, you're able to find out if you can host your internet sites on our state-of-the-art cloud platform or you'll be able to receive any other general information about our semi-dedicated services. We have local phone numbers in the United States of America, the UK and Australia along with a global number, so that you will be able to call the one which is closer to your location.