Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • In the Web Control Panel you can find a comprehensive Help Center section offering numerous instructional articles and commonly asked questions. They are answered by our support team of trained techs. Simply type in your question and our clever system will return the most appropriate answer.

  • Top quality support service
  • Tutorial Videos

  • If you’d rather see how a task is executed or how an issue is fixed, instead of just reading about it, have a look at our compilation of step–by–step video tutorials. They cover a variety of different topics and will help you quickly find your way around our Web Control Panel.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock help desk support service and a 1–hour response guarantee. Our knowledgeable technicians will be available 24–7 to answer your queries and to settle any problem that you could possibly face. Just send a help request from the Help Center section and we will respond back to you in no time.