1 hour ticket response
We are focused on supplying a fast and appropriate solution to every trouble ticket sent by a user. Our practiced customer service team members will examine your situation and will offer you the best solution. We offer a 1–hour response time guarantee for all support tickets. Actually, our average technical support ticket response time has proven to be 20 minutes.
A Premium–Quality Technical Support Service
We have a team of web hosting support professionals who are eager to respond to all your questions whenever you need assistance. Most of our client support staff members have lots of years of experience in the Linux cloud hosting packages sector, which means that you can constantly depend on prompt and detailed answers to your inquiries.
An Intuitive Help Center
To help you get a quick suggestion on how to use a certain service, we have implemented a very intuitive Help section in the Web Control Panel. You can browse through a big selection of web hosting account management articles and website administration articles, take a peek at our F.A.Q. archive or check our how–to video tutorials.