A 99.9% Server Uptime
We have set up our cloud hosting system using dependable hardware and strongly tweaked software. Our admins have installed a modified version of SELinux on each of our web hosting servers in order to guarantee utmost protection and reliability. We have set up several DoS protection tools along with highly effective firewall software to make sure our internal network is invincible and secure.
All Linux cloud hosting packages packages come with a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
Other than our cloud hosting platform, we have also built our very own internal network in each one of our datacenters. Everything is based on first–rate hardware parts furnished by Juniper. Also, on every router, we have placed a firewall with a sophisticated algorithm in an attempt to filter all shady requests.
Hence, in all our datacenters – in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center as well as in our Australia located data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting services in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are not happy with our hosting services, or if you find them inadequate, or if you decide that you need a Linux VPS hosting packages instead of a cloud hosting account – we will give you a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you will retain full control of your domains even when you delete your account with us.
24/7 Technical Support
In case you run a web hosting company, your tech engineers are of principal importance. That’s the reason why we have diligently handpicked a very proficient team of tech support engineers, each with many years of training behind his back. With their help, we offer 24x7 support with all our web hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All help requests are answered within sixty minutes and our average response time is under twenty minutes!